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Introduction

This competitive analysis looks at four common personal search tools for PCs: AltaVista Search Personal eXtension 97, Find Fast from Microsoft, TurboFind from Alpha Software and SEARCH'97 Personal from Verity.

How well can those tools help you? You want to retrieve a specific mail attachment lost among thousands of email messages. You want to find a document saved months ago and you don't have a clue where you filed it. You urgently need to look at any documents (e.g. pdf, office documents, HTML) referring to a specific account. Personal search and retrieval software can do these things for you. The question is which one is best!

We ran all four search and retrieval products on the same PC against the same information. Our test PC was an Intel 133Mhz PC with 32MB RAM and two hard disks (a total of 3MB of local hard disk storage).

To mimic your work environment, we wrote this while the indexes were being generated. We created one index at a time. We ran one search and retrieval product at a time.

Competitive Summary
Speed
User Interface
Accuracy and Information Access
PC Overhead

Competitive Summary

= Best in class = Competitive = Trailing

  AltaVista Search Personal eXtension 97 Find Fast from Microsoft TurboFind from Alpha Software Search'97 Personal 1.1 by Verity
Speed

User Interface

Accuracy and Information Access

PC Overhead

Price

$29.95

Free with Windows 95

$39.95

$50.0

THE BOTTOM LINE

11/12

6/12

7/12

7/12

The biggest thing you should get out of this report is that the "paid for" products do provide users with tangible value.
TurboFind and Search'97 have their roots in traditional search and retrieval technologies. AltaVista Search Personal eXtension 97 has its roots in the technology that made the most popular and fastest World Wide Web search engine:
http://www.altavista.digital.com.

Speed

All of these products create an index of the words and numbers found within the documents on your PC. When you do a query, these products look up the answer in their index and then show you a pointer to the file(s) on their results display.

As you can see from this table, indexing speed varies greatly between the products. AltaVista Search Personal eXtension 97 is almost 4 time faster than its nearest competitor. The other three products have slower initial indexing speeds but make up for some of this by doing incremental updates as you create new information on your PC.

Actual search and retrieval times are very good on the three "paid for" products. Most users are not going to see a huge difference between 1 to 2 seconds and 4 to 5 seconds. However, few people are willing to wait a few minutes for an answer to their search and retrieval question.

 

AltaVista Search Personal eXtension 97 Find Fast
from Microsoft
TurboFind
from Alpha Software
Search'97 Personal 1.1 from Verity
Building The First Index - (Over 1,700 documents with over 2.5 million words) 16 minutes to index both hard drives

 

4 hours 1 minute to index both hard drives

(all files indexed and optimized for phrase searching)

1 hour 13 minutes to index both hard drives 57 minutes to index both hard drives.
Index Updating All files are re-indexed, speed as before Incremental (slow but this is a background task) Incrementally indexes files as they are created 4 minutes four seconds for complete incremental update
Phrase Search 1 to 2 seconds 4 minutes 1 second 2 to 3 seconds 4 seconds
Single Word Search 1 to 2 seconds 3 minutes 42 seconds 2 to 3 seconds 5 seconds
File Name Search 1 to 2 seconds 13 seconds 2 to 3 seconds 4 seconds

Rating

User Interface

User interface issues are very subjective. All of these product are usable. We are judging them on the following points.

  • Does the product force the user to learn a new user interface?
  • How does the product take advantage of existing user skills?
  • Does the product use a Web browser or a proprietary user interface?
  • Is the user interface consistent from the PC to the WEB, from searching for email to files on a hard disk.
  • How easy is it to change the indexing process's configuration? For example, adding new file types into the index. Or, adding / deleting an information repository.
  • How easy is it to do a simple query? Do you need to read a manual?
  • How easy is it to take advantage of advanced query features? How much time do you need to spend with the manual.

 

AltaVista Search Personal Extension 97 Find Fast
from Microsoft
TurboFind
from Alpha Software
Search'97 Personal 1.1 from Verity
Overall Ease of Use Extremely easy to use and configure for the 31 million AltaVista Search Web site users

Limited need to refer to help file documentation

Small feature set makes this relatively easy to use.

Some users will require the help files to fully configure the indexing processes.

Most users will need the manual to configure the indexing

Taking advantage of advanced stemming, thesaurus, etc. features also requires the manual

Most users will need the manual to configure the indexing

Taking advantage of advanced stemming, thesaurus, etc. features also requires the manual

Browser or Proprietary User Interface Netscape and Microsoft Internet Explorer browsers Proprietary user interface Proprietary user interface Results viewed in Netscape or Microsoft Internet Explorer browsers

Searches started in the browser or in a Windows 95 applet.

Start Up Integrated with launch Windows "start" function

Can be started via a browser bookmark

Integrated with launch Windows "start" function Integrated with launch Windows "start" function Puts a start icon in the active Windows bar
Consistency Between Information Domains Identical well-known user interface is used on all AltaVista Search products Separate pop-up menus / tabs for files folders and Outlook

No Web searching capabilities

Same user interface for local and Web search operations

Web searches performed with a variety of Web search engines including AltaVista.

Search'97 Personal is primarily a personal, PC product. Other Verity products either use the integrated application's user interface or a browser user interface.
Access to World Wide Web Search Sites AltaVista Search Service

Easy to add access to AltaVista Search Intranet extension sites and AltaVista Search Workgroup eXtension sites (covers LAN and Intranet search and retrieval)

None AltaVista Search Service
Lycos
Magellan
Yahoo
Excite
Infoseek
Web Crawler
Access to Verity powered search servers on LANs and Intranets

Rating

Accuracy and Information Access

All of the products had little trouble with our sample searches as long as the files we were looking for had been indexed. This table illustrates the issues that determine what gets indexed.

The new Microsoft office 97 file formats definitely provide differentiation between the "paid for" products. Only AltaVista Search Personal eXtension 97 and Microsoft Fast Find supports the new Microsoft Office 97 file formats.
In terms of file format support, more is definitely better if you work with other people who use a variety of applications. Or, if you must work with information created with mature applications.
Exchange Mail support is another good differentiation point. TurboFind does not support Microsoft Exchange. Verity does support Microsoft Exchange but not with this particular product.
Finally, we look at the different types of queries you can submit to each of the products. Case sensitivity is a good differentiation point if you need to look for words or letter and number combinations where capitalization is used in specific ways.

 

AltaVista Search Personal eXtension 97 Find Fast from Microsoft TurboFind from Alpha Software Search'97 Personal 1.1 from Verity
Number of Supported File Formats Indexes over 200 formats from many different vendors Less than 60

Primarily Microsoft formats, industry standards like ASCII and format converters added from the Win 95 CD and Win Plus Pack

Indexes over 100 formats from many different vendors. Views over 200 different file formats. Indexes over 140 formats from many different vendors
Supported Email Eudora, Microsoft Exchange, Netscape Mail Microsoft Exchange Eudora, Microsoft Internet Explorer, Netscape Mail Eudora, Microsoft Internet Explorer, Netscape Mail
Office 95 Yes Yes Yes Yes
Office 97 Yes (no ppt) Yes Not yet Not yet
ZIPPED File Support Yes No Yes Yes
HTML Yes Yes Yes Yes
PDF Yes No Yes according to the manual Yes
Mail attachments Yes No Yes Yes
Phrase search Yes Yes Yes Yes
Near search Yes No Yes Yes
Case sensitivity Yes Yes No No
Advance Query Capabilities Boolean, special keywords / fields, user controlled relevance ranking, and others. Limited Boolean, special keywords / fields, user controlled relevance ranking, thesaurus, stemming aids, and others. Boolean, special keywords / fields, user controlled relevance ranking, thesaurus, stemming aids, and others.

Rating

PC Overhead

This section examines how much the resource load is on the PC running the search and retrieval product. We did this by comparing Microsoft Word performance while the indexing process was running to performance when the indexing process was not running. It also looks at the minimum recommended PC configuration for each product.

AltaVista Search Personal eXtension 97 and Microsoft Find Fast got the top marks. TurboFind and Search'97 received lower marks because of their impact on other programs during active indexing.

None of the paid for products received the three star rating because all of them require large amounts of memory and disk resources to function effectively. Microsoft Find Fast uses less disk space and less RAM. However, keep in mind that it doesn't do as much as the "paid for" products.

 

AltaVista Search Personal Extension 97 Find Fast from Microsoft TurboFind from Alpha Software Search'97 Personal 1.1 from Verity
Disk Space for the Application - (after installation, does not include the index) 15MB N/A 15.9MB 29MB
Disk Space for the Index 9MB 11.7MB 9.6MB

(rule of thumb is 20% of the original data)

19.7MB

(rule of thumb is 30% to 45% of the original data)

Minimum RAM 12MB

(even faster performance with more memory)

8MB 8MB minimum

12MB recommended

16MB minimum

32MB recommended

Recommended CPU 486, 25 MHz 486, 25 MHz 486 486
Operating System Windows 95

Windows NT

Windows 95

Windows NT

Windows 95

Windows NT

Windows 95

Windows NT

Indexing's Impact On Running Other Applications Almost no perceivable impact Almost no perceivable impact Light to moderate impact depending upon CPU speed and available RAM Moderate to significant impact depending upon CPU speed and available RAM

Rating


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